HOW TO MAKE A RESERVATION It's easy to make a reservation! Call us at 732 257-7581. We will take your name and address for our mailing list, your telephone number, and then we will ask you the dates you've selected to vacation.
PAYMENTS To confirm your reservation, you'll need to send an advance rent payment equal to one half of the reservation period's rental amount within 7 days. Upon receipt of your payment, a lease will be forwarded to you confirming your reservation. The balance of your rent and any applicable security deposit will be due 45 days prior to your arrival. You may pay this balance by personal check, money order, cashiers check, or Paypal. All payments must be made in U.S. Funds.
For reservations made within 30 days of arrival we must receive payment in full within 3 business days of booking. For reservations made within 10 days of arrival, payment is expected by the end of the next business day. Use Paypal or Fed-Ex your cashiers check or money order. There is an extra charge if using Paypal. There is a $25 charge for all returned checks.
WEEKEND RENTALS/MINI VACATIONS We have a 3 day minimum reservation policy. Reservations for less than a full week are available for our cottage during the off-season and possibly prime season. Please inquire for summer and off-season pricing, which is based on that week's rental rate.
A 3 - 5 night vacation makes a perfect getaway to enjoy the Outer Banks through all of our beautiful seasons! Please call for availabilities, we’re happy to help with all of your vacation plans!
OFF-SEASON MONTHLY RENTALS Shore Delight is available during the off season for special monthly rates. E-mail me for rates and availabilities on a monthly basis as rates may vary depending on the time of year. Monthly rentals also require a minimum $400 security deposit.
SECURITY DEPOSITS We require a security deposit which is to be paid with your final payment. The purpose of the security deposit is to protect the property and contents, as well as you. Please report to our office any damages upon your check in. Once you have checked out, our inspector will ensure that the property has been left in proper order, tidy and damage free. Security deposits will be refunded to you within 30 days following your departure with any necessary deductions noted.
TRANSFER POLICY Should you need to change the week of your reservation after you have made your initial payment, there is a $75.00 transfer fee that must accompany your request. Please remember, this transfer must be in the same year. All requests should be made in writing to Joyce Ferrari. All transfers must be made at least 30 days prior to occupancy in order to allow us sufficient time to re-rent the original rental period.
CANCELLATION Once your reservations have been confirmed by payment and you are unable to fulfill your obligation to occupy the rental unit, we must be notified in writing. All attempts will be made to re-rent the property but if we are unable to re-rent the unit, no money will be returned. If the property is re-rented, then rent consideration (rent, taxes, security deposit) previously tendered by Tenant will be refunded, less a service charge equal to 12% of the total contract amount or $75.00 whichever is greater.
ACCOMMODATIONS Every effort has been made to provide accurate and complete information; however, we are not responsible for printing errors, omissions, or equipment failure. Please confirm all information at the time your reservation is made. If you have any particular requirements as to cottage quality or personal needs, we recommend that you personally inspect the rental unit before making your reservation. Please note that although individual needs and tastes vary, we will be unable to make other arrangements when you arrive. Owner shall not be held responsible for possible rate or printing errors.
The cottage is equipped for normal housekeeping. It includes a coffee maker, blender and toaster with the basic kitchen equipment. All beds will have mattress pads, bedspreads, blankets and pillows. It will also have central air/heat, dishwasher, washer/dryer, a television with cable, telephone, VCR, stereo, gas grill, outside shower, deck furniture, and a microwave. You'll need to bring all paper products. Please respect our locked closet and garage in the cottage. These are not included in your rental. Please give us a call for specific information as to where the cottage is located.
Due to health department regulations, occupancy on homes served by septic systems is limited to two persons per bedroom, unless otherwise stated. We've listed the bedding arrangements in our description only to accommodate flexible sleeping arrangements, not to represent occupancy. Please contact us if you have any questions regarding maximum occupancy allowed in the home (8). In addition, parking is also limited. Please do not over occupy. For your protection our rental home is provided with at least three smoke detectors. It is renters responsibility to check the smoke detector upon arrival and to advise us if the smoke detector is not working properly.
RENTAL ITEMS Rental items may be rented on a weekly basis from Ocean Atlantic Rentals (Outer Banks, NC Equipment Rentals - Ocean Atlantic Rentals), to be picked up from the store and returned back to the store upon your departure. Bed linens are supplied with rental. Baby items are also at the cottage.
CHECK IN Your vacation home will be ready after 3pm on the beginning date of your reservation (Friday) unless an early check-in has been pre-arranged with us at the appropriate rate.
In order to allow sufficient time to prepare the property for your use, we ask that you not request early occupancy. After all moneys have been paid and the lease agreement has been signed, you'll receive 2 sets of keys or a key code and directions to the cottage. Remember, our property is individually owned and should be cared for as your own.
PETS Pets are not allowed in our rental. PETS FOUND IN PROPERTY IS GROUNDS FOR IMMEDIATE EVICTION. To avoid eviction, please leave all pets at home.
PHONES Our cottage is equipped with telephones. Calls may be made without limit within the USA. (Free directory assistance 800 free411 or 800 373 3411) Available phone service is not guaranteed and may not be in service. Cell phone access is sporadic. The best reception is with verizon.
GRILLING The cottage has a gas grill. Grilling is not permitted except on concrete surfaces. Do not attempt to use outdoor grills on decks, porches or near wooded areas. Please be sure you clean the grill before you leave so the next guest finds it ready for use.
TELEVISIONS/VCRs/COMPUTERS Our property has televisions, VCR/DVDs, bluray, and cable TV. We make no guarantee for the TV sets and no rebates will be given for malfunctions for any television equipment or VCR equipment. Cable TV connections are not guaranteed and may sporadically go out of service.
MAINTENANCE From time to time, it may be necessary for us to enter the vacation home during reasonable hours for any purpose connected with the repair, care, or management of the property. If this is necessary, we will make every effort not to disrupt your vacation. Every effort is made to keep the property and its equipment in good working order. Please notify us of any difficulty you incur during your stay so repairs can be made. We will make every effort to eliminate any problems or have repairs made as soon as possible. No rebates will be made for mechanical failures or malfunctions, unfavorable weather, early departure, interruption of utilities, maintenance problems, or construction in the area. As the Outer Banks continues to grow, construction may be taking place next to or near the home you rent. Please be advised.
DAMAGES We ask our guests to report any breakage or damages to us upon occurrence and settle the matter before leaving. If there is any damage to the unit, the lessee does agree to be responsible for any damages done by himself, his family, or guests. The cottage is checked between guests carefully by our inspection crews for breakage or damage. Items such as beer kegs, stereo speakers, fireworks, smoking in the non-smoking unit or three wheel vehicles on the property are considered a violation of our lease agreement. Infraction of this rule is grounds for immediate eviction. Tenants are not permitted to move furniture within the unit. Recreation vehicles are not allowed to connect to utilities on the property, nor may the maximum number for the property be exceeded when a recreational vehicle parks at the unit. Many areas do not allow three wheel vehicles or motorcycles. Please check with the town of Southern Shores prior to your arrival. Absolutely no fireworks allowed on property.
CHECK OUTS The cottage must be vacated by 10:00 A.M. on check-out day. NO EXCEPTIONS. We ask that this policy be recognized by all tenants. Before you leave be sure you take trash out, wash dishes and empty dishwasher, empty the refrigerator and wipe it, leave the AC on 80 degrees (or heat at 55 in winter months), lock all windows and doors and leave the house tidy and in good shape for our next guest. Then, return your keys and parking pass to appropriate place. Our inspection crews will check to be sure all is in good order and damage-free after your departure. We ask that all of our guests be attentive to our cleaning policy. If during an inspection of the accommodation it is found to be in excessively unclean condition, or any of the above conditions are not met, a minimum fee of $50.00 will be retained from your security deposit or billed to you. Be certain to double check for any items left in the unit. For any left items, please call us within 1 week of departure for arrangements. We are not responsible for items left behind. Have a safe trip home!
HURRICANES In the event of an ordered evacuation due to hurricanes or other storms, you are required by state law to evacuate the property. Refunds for the period of mandatory evacuation will be made. Please make a written request for a refund to me.
RE-RENT PRIVILEGES After spending this year's vacation with us, we invite you to pre-reserve with us for next year. Please make your reservations with us before your check-out. We will give first priority to repeat guests of each unit for each week. The Tuesday following check-out, reservations for next year will be made on a first come, first serve basis. Advance reservations are tentative until January 1, when your first payment is due, and are based on the unit and time period being available. We hope to see you again next season!
We're looking forward to you vacationing with us this season! We hope this will be your most memorable and enjoyable vacation yet!